Delivery & Shipping Policy (Australia)
Where we ship:
International (street addresses & PO Boxes).
Order flow:
Design confirmed and proof sent within 24 hours (email).
You approve → production begins.
Stitching & finishing (7–21 days typical; Baby/Throw on the faster end; Queen/King may take longer).
Dispatch with tracking (Australia Post or comparable courier).
Transit times:
Metro 3–5 business days; regional/remote 5–8 business days. Peak periods (Nov–Dec) may take longer.
Cut-off guidance (Christmas/occasions):
We publish recommended order-by dates; these are guidance only. We will always be transparent if a deadline looks tight.
Authority to Leave:
You can opt in at checkout. If selected, loss/theft after delivery is the recipient’s responsibility.
Address changes:
Email support@azdaryn.com.au as soon as possible. If the parcel has already shipped, any redirection fees are the customer’s responsibility.
Damaged in transit:
Contact us within 48 hours of delivery with photos of the packaging and item so we can repair or replace promptly.